Most companies use many systems and tools to get the right product to the right customer at the right time, but these systems are often disconnected and don’t provide everything the supplier needs in terms of functionality, why is that?
Bottom line is most pieces of software weren’t built for the industry, they are generic SAAS products built to deliver the broadest range of functionality possible. That means in a lot of cases when the ‘new system’ turns up it doesn’t meet the needs of end users and requires a significant and costly customisation to make it work.
The layering of complex systems and tools in a medical device business is as a result of users attempting to solve their own everyday problem, unfortunately this creates a web of disconnected system and a layer of risk through misinterpretation as data passes through those systems.
With the right tools in place, major medical device implant manufacturers can finally have real-time inventory visibility, accurate forecasting all while driving asset utilization, and reducing waste.
There are too many tools.
The layering of complex systems and tools in a medical device business is as a result of users attempting to solve their own everyday problem, unfortunately this creates a web of disconnected system and a layer of risk through misinterpretation as data passes through those systems.
Often, a medical device company will need to use a tool to manage lot control and pricing, then another for scheduling inventory, then another to request loaners from corporate, and then another for cycle counts, and even another to keep track of boot stock etc etc
The field team is forced to used multiple, disconnected systems because every time they had a job to do, someone would “build” something:
A tool was built to handle loaner inventory.
A tool was built to do field audits/cycle counts.
A tool was built for sales reps to schedule cases.
A tool was built to manage consignment inventory.
A tool was built to try to allocate inventory to surgeries.
A tool was built to focus on helping replenish consigned stock.
Yet, everything they built was new and different.
And then other processes never had a tool build for them, they were just done manually – like usage capture, or product requesting (loans/consignment), billing, replenishment.
Sometimes they are using excel, notebooks, scans, faxes, and phone calls just to get the basics done.
We’ve worked in the industry for our entire careers, we know how hard it is to build effective systems. We were tired of consistently having to spend enormous amounts of money on systems that didn’t work for industry specific processes.
That’s why we built case, medical device specific software connecting surgeons, reps, distributors, operations teams and hospitals for a seamless approach to managing your business.
Our system Case cover features including:
- Loan kit booking
- Loan kit planning
- Loan kit dispatch
- Shipping tracking information
- Case management
- Surgeon Preferences
- Implant Usage capture
- Case notes
- Analytics
- Check Sheet builder
- Document Storage
- Surgeon communication app
- Hospital / CSSD portal
If you’d like to discuss further, please get in touch with the team hello@opologic.com or contact us
